PSSS is located INSIDE Studio 51 in downtown Oviedo.
51 Graham Ave
*Since I am only one person, I devote the majority of my time to treating
clients. Therefore, I am not always able to immediately answer the phone. My solution... online booking. It really is pretty simple. Just click on the tab "Book 24/7" or you may book on my facebook page, which some people find is easier... If you need to speak to me by all means give me a call. If you do get my voice mail, PLEASE leave me a detailed message and I will return your call in 24 hours or less. If you don't leave me a message, I won't know you called.
Customer service and client satisfaction are of the utmost importance to me. I do everything I can to ensure my clients are happy and satisfied. I will always allow you to return any product even if it has been opened as long as there is at least half a jar/container left. Reasons for a return should be; some sort of allergic reaction to the product. However, in most cases I will take a product back even if a client dislikes the way it feels or how it smells. That type of return should be done within the first week of using the product.
Please keep in mind when it comes to acne you really need to use a product for several months before we can determine if it is effective. I will not return a product if your skin isn't perfectly clear from using it. Sometimes we may have to try several products to find the right one that works for your skin. Some of the manufacturers I purchase from will reimburse me for returned product and some will not. Regardless I will always give you credit (not a cash refund) or switch the product out for a different one.
I do not provide cash refunds or refund credit cards for facial treatments, packages, gift certificates, or any other type of service offered after 30 days of the purchase date. I will provide you with credit that you can use toward product or another treatment or I will allow you to transfer your credit to another individual if you are unable to use it.
Thank you for your cooperation and please remember the lines of communication are always open with me. I encourage my clients to talk to me about what is working and what is not so that we can determine the best course of action to take regarding future treatments and products. Your skin and your satisfaction are my number one priority.
Pretty Simple Skin Solutions is in Oviedo, Florida at Studio 51
I require a 24 hour cancellation policy. If you are using a deal voucher such as Living Social or Groupon your voucher will be forfeited for any no show or last minute cancelations.
There will be a $25 re-booking fee for no shows or missed appointments. The only exception to this policy is if you become ill. In that case please give me as much notice as possible. I will not accept a client that is sick or has a cold sore outbreak. It is my policy to minimize risk of infection. You will not be charged for the appointment.
Pretty Simple Skin Solutions
Pretty Simple Skin Solutions is located INSIDE of Studio 51 at 51 Graham Ave, Oviedo, Florida Call 407-590-9073 to leave Tamara a personal message.